A Digital Health Rewired Pitchfest finalist has launched its robotic clinical assistant application in the Microsoft Teams App Store.
Medxnote, who took part in the 2020 final of the Rewired Pitchfest, is a chatbot and clinical messaging tool which integrates with Microsoft Teams. The platform connects doctors and nurses to any clinical data at the point of care.
During the Covid-19 pandemic, Medxnote created a software application for staff at University Hospital Southampton NHS Foundation Trust which meant they could use Microsoft Teams on their mobile phones to quickly find out who has Covid-19 and who does not.
Medxnote is now available to download from the Microsoft Teams App store, which means staff at NHS trusts which use the assistant can have medical results delivered via Teams.
Niall Rafferty, Medxnote’s chief executive, said: “Launching Medxnote on the Microsoft Teams App Store is the culmination of three years of research with our GDE partners and now with the new Microsoft 365 NHS deal, this success can be easily replicated across the NHS. We’ve proven that robotic clinical assistants or ‘bots’ have an important role in optimising clinical workflow and increasing patient throughput and this is now more important given the Covid-19 patient backlog.”
Other bots which Medxnote has include image upload, pager and clinical trial recruitment.
The pager bot allows clinicians to send a message to any Teams channel and they can also start a one to one chat while the image upload bot uses an inbuilt secure camera in Microsoft Teams and allows clinicians to tag images to the patient’s record.
Microsoft Teams usage across the NHS has increased after it was announced at the beginning of the Covid-19 pandemic that all users of NHSmail in England and Scotland will be given access to Teams.
“Medxnote makes Microsoft Teams a clinical tool with game-changing optimisation of clinical workflow,” Rafferty added.
10 August 2020 @ 11:03
Be quite strange from here to be going off doing messaging as a stand alone thing wouldn’t it? Whatever we do has to link with the IM choice that the organization is using, and to be clear Teams is now pretty dominant in that across the NHS.
IMO it’s a bit of an oversight not to have that as a basic requirement.
7 August 2020 @ 08:23
Medxnote is not on the list of 25 for an application to replace the pager. Did you not express an interest?
7 August 2020 @ 11:02
Hi Nick,
We expressed an interest. The core specification was essentially Microsoft Teams:
• 1:1 messaging
• Group messaging
The key features of our Pager Solution are:
• Role-based messaging
• Directory search by existing pager number example ‘1141 Radiographer on call’
• Favourites
• E-discovery of all pager messages
• Cross-site paging – Nurse in Hospital A to Doctor in Hospital B
• Integration to e-rostering systems
• Active Directory (AD) authentication and authorisation
We submitted Medxnote Pager Functionality covering all of the above as an add-on to MS Teams. Unfortunately this did not, apparently, fit with NHS X.
The good news is that Medxnote is uniquely positioned to add clinical functionality to Teams, is approved by Microsoft, has an HL7 FHIR interface and can extract maximum value for NHS organisations who have invested in N365. With the increasing availability of Teams, following the national deal, we think we have a very strong offering.
I’m happy to have a Teams call to discuss further – niall.rafferty@medxnote.com
Thanks, Niall
7 August 2020 @ 14:40
Hi Niall – did you not receive feedback on why you were not shortlisted – perhaps because you app is not stand-alone but works on the back of MS Teams? Perhaps you could try and short-circuit all this by contracting an advisor to the government and making a suitable donation.
6 August 2020 @ 15:29
Well done Niall this is really good to see.
6 August 2020 @ 15:16
Great to see this kind of innovation, well done!
5 August 2020 @ 16:26
Really pleased to see this story. Well done Niall and the team. Medxnote has shown it’s a highly adaptable robotic process automation tool, with intelligent chat bots to support clinicians. Everything from supporting Covid19 efforts, helping clinical trials get filled, pharmacy error reporting, to replacing pagers…..Keep it up 😉 The MS Teams deal with the NHS should really help many more take advantage of this.
31 July 2020 @ 21:19
Thanks Hannah,
We’re really excited to help NHS Trusts leverage their investment in Microsoft N365 and transform Teams into an essential clinical tool that delivers proven benefits across the NHS.
Niall